Current Network Status.
We proactively update this page Monday to Friday, between 0800 and 2000 hours. Outside of these hours, customers should contact technical support for assistance.
05-06-2020
Data Congestion:
Over the past couple of weeks Vocus has experienced unprecedented demand due to Covid 19. We have increased our network capacity extensively to support all our customers and are seeing good results.
We are continuing to monitor this situation and are working with our upstream carriers to continue to address this ever-changing situation.
Planned Work Notifications.
This list details planned work on our Vocus Network, as well as planned work we're aware of being completed by vendors and carriers upstream of the service we provide to you.
While not all customers will be directly impacted by the changes listed below, some customers may have services connected to a service that is being worked on.
Network Scheduled Work:
| Change ID | Vendor | WHAT | START | END | EXPECTED IMPACT |
|---|---|---|---|---|---|
| CHG0046642 | Vocus | Network maintenance and upgrades | 04/06/2020 00:00:00 | 04/06/2020 06:00:00 | Outage of up to 10 minutes |
|
CHG0046981 CHG0046982 |
Ultrafast Fibre | Rescheduled: Network maintenance and upgrades. |
04/06/2020 18:00:00 |
05/06/2020 07:00:00 | Outage of up to 12 hours |
| CHG0046987 | Chorus | Network maintenance and upgrades | 04/06/2020 23:00:00 | 05/06/2020 06:00:00 | Outage of up to 15 minutes |
| CHG0046638 | Vocus | Voice maintenance and upgrades | 05/06/2020 00:00:00 | 05/06/2020 06:30:00 | Outage of up to 10 minutes |
| CHG0047541 | Vector Fibre | Network maintenance and upgrades | 07/06/2020 23:00:00 | 08/06/2020 02:00:00 | Outage of up to 3 hours |
| CHG0047073 | Vodafone | Network maintenance and upgrades | 08/06/2020 01:00:00 | 08/06/2020 04:00:00 | Outage of up to 3 hours |
| CHG0047076 | Chorus | Network maintenance and upgrades | 08/06/2020 08:00:00 | 12/06/2020 16:00:00 | Outage of up to 10 minutes |
| CHG0040848 | Vocus | Network maintenance and upgrades | 09/06/2020 00:00:00 | 09/06/2020 06:00:00 | Outage of up to 20 minutes |
| CHG0046957 | Vocus | Voice maintenance and upgrades | 09/06/2020 00:00:00 | 09/06/2020 06:30:00 | Outage of up to 10 minutes |
| CHG0047962 | Vocus | Network maintenance and upgrades | 09/06/2020 00:00:00 | 09/06/2020 06:00:00 | Outage of up to 15 minutes |
| CHG0047061 | Chorus | Network maintenance and upgrades | 09/06/2020 23:00:00 | 10/06/2020 06:00:00 | Outage of up to 15 minutes |
| CHG0047628 | Vocus | Equipment rearrangement in Timaru POP | 10/06/2020 00:00:00 | 10/06/2020 06:00:00 | N/A |
| CHG0047877 | Ultrafast Fibre | Network maintenance and upgrades | 10/06/2020 18:00:00 | 11/06/2020 07:00:00 | Outage of up to 12 hours |
| CHG0047218 | Vector Fibre | Network maintenance and upgrades | 10/06/2020 21:00:00 | 11/06/2020 06:00:00 | Outage of up to 1 hour |
| CHG0047683 | Vocus | Network maintenance and upgrades | 11/06/2020 00:00:00 | 11/06/2020 06:00:00 | N/A |
| CHG0046417 | Vocus | Network maintenance and upgrades | 11/06/2020 00:00:00 | 11/06/2020 06:00:00 | N/A |
| CHG0047887 | Vocus AU | Network maintenance and upgrades | 11/06/2020 00:00:00 | 11/06/2020 06:00:00 | Outage of up to 15 minutes |
| CHG0046956 | Vocus | Voice maintenance and upgrades | 11/06/2020 00:00:00 | 11/06/2020 06:30:00 | Outage of up to 10 minutes |
| CHG0046412 | Vocus | Network maintenance and upgrades | 11/06/2020 00:00:00 | 11/06/2020 06:00:00 | Outage of up to 15 minutes |
| CHG0047437 | Chorus | Network maintenance and upgrades | 11/06/2020 01:00:00 | 11/06/2020 07:00:00 | Outage of up to 10 minutes |
| CHG0047337 | Chorus | Network maintenance and upgrades | 11/06/2020 08:00:00 | 12/06/2020 17:00:00 | Outage of up to 10 minutes |
| CHG0047442 | Ultrafast Fibre | Network maintenance and upgrades | 11/06/2020 18:00:00 | 12/06/2020 08:00:00 | Outage of up to 12 hours |
| CHG0047444 | Ultrafast Fibre | Network maintenance and upgrades | 11/06/2020 18:00:00 | 12/06/2020 08:00:00 | Outage of up to 12 hours |
| CHG0047289 | Vector Fibre | Network maintenance and upgrades | 11/06/2020 21:00:00 | 12/06/2020 02:00:00 | Outage of up to 1 hour |
| CHG0047037 | Vocus | Voice maintenance and upgrades | 12/06/2020 00:00:00 | 12/06/2020 06:30:00 | Outage of up to 10 minutes |
| CHG0047440 | Chorus | Network maintenance and upgrades | 12/06/2020 05:00:00 | 12/06/2020 08:00:00 | Outage of up to 15 minutes |
| CHG0047206 | Unison Fibre | Network maintenance and upgrades | 16/06/2020 00:00:00 | 16/06/2020 03:30:00 | Outage of up to 1 hour 30 minutes |
| CHG0047243 | Vocus | Voice maintenance and upgrades | 16/06/2020 00:00:00 | 16/06/2020 06:30:00 | Outage of up to 10 minutes |
| CHG0047690 | Vocus | Network maintenance and upgrades | 16/06/2020 00:00:00 | 16/06/2020 06:30:00 | Outage of up to 20 minutes |
| CHG0047871 | Chorus | Network maintenance and upgrades | 16/06/2020 23:00:00 | 19/06/2020 06:00:00 | Outage of up to 5 hours |
| CHG0046152 | Vocus | Network maintenance and upgrades | 17/06/2020 01:00:00 | 17/06/2020 06:00:00 | Outage of up to 30 minutes |
| CHG0047645 | Vocus | Network maintenance and upgrades | 18/06/2020 00:00:00 | 18/06/2020 06:00:00 | Outage of up to 20 minutes |
| CHG0047424 | Vocus | Voice maintenance and upgrades | 18/06/2020 00:00:00 | 18/06/2020 06:30:00 | Outage of up to 10 minutes |
| CHG0047647 | Vocus | Network maintenance and upgrades | 18/06/2020 00:00:00 | 18/06/2020 06:00:00 | Outage of up to 30 minutes |
| CHG0047208 | Unison Fibre | Network maintenance and upgrades | 18/06/2020 23:00:00 | 19/06/2020 02:00:00 | Outage of up to 45 minutes |
| CHG0047224 | Unison Fibre | Network maintenance and upgrades | 19/06/2020 00:00:00 | 19/06/2020 02:00:00 | Outage of up to 45 minutes |
| CHG0047983 | Vodafone | Network maintenance and upgrades | 19/06/2020 01:00:00 | 19/06/2020 06:00:00 | Outage of up to 15 minutes |
| CHG0047953 | Vocus | Voice maintenance and upgrades | 22/06/2020 00:00:00 | 22/06/2020 06:30:00 | Outage of up to 10 minutes |
| CHG0047537 | Vocus | Network maintenance and upgrades | 23/06/2020 00:00:00 | 23/06/2020 06:00:00 | Outage of up to 30 minutes |
| CHG0046235 | Vocus | Network maintenance and upgrades | 24/06/2020 00:00:00 | 24/06/2020 06:00:00 | Outage of up to 1 hour |
| CHG0047855 | Vocus | Network maintenance and upgrades | 25/06/2020 00:00:00 | 25/06/2020 06:00:00 | Outage of up to 30 minutes |
| CHG0046202 | Vocus | Network maintenance and upgrades | 30/06/2020 00:00:00 | 30/06/2020 06:00:00 | Outage of up to 1 hour |
| CHG0047735 | Vocus | Network maintenance and upgrades | 30/06/2020 00:00:00 | 30/06/2020 06:00:00 | Outage of up to 1 hour |
| CHG0046153 | Vocus | Network maintenance and upgrades | 01/07/2020 01:00:00 | 01/07/2020 06:00:00 | Outage of up to 30 minutes |
| CHG0046753 | Chorus | Network maintenance and upgrades | 06/07/2020 23:00:00 | 07/07/2020 06:00:00 | Outage of up to 2 hours |
| CHG0047515 | Unison Fibre | Network maintenance and upgrades | 07/07/2020 00:00:00 | 07/07/2020 01:00:00 | Outage of up to 15 minutes |
| CHG0046577 | Vocus | Network maintenance and upgrades | 07/07/2020 00:00:00 | 07/07/2020 06:00:00 | Outage of up to 20 minutes |
| CHG0046755 | Chorus | Network maintenance and upgrades | 07/07/2020 23:00:00 | 08/07/2020 06:00:00 | Outage of up to 2 hours |
| CHG0046240 | Vocus | Network maintenance and upgrades | 08/07/2020 01:00:00 | 08/07/2020 06:00:00 | Outage of up to 1 hour |
| CHG0046754 | Chorus | Network maintenance and upgrades | 08/07/2020 23:00:00 | 09/07/2020 06:00:00 | Outage of up to 2 hours |
| CHG0046752 | Chorus | Network maintenance and upgrades | 09/07/2020 23:00:00 | 10/07/2020 06:00:00 | Outage of up to 2 hours |
| CHG0046239 | Vocus | Network maintenance and upgrades | 16/07/2020 01:00:00 | 16/07/2020 06:00:00 | Outage of up to 1 hour |
| CHG0047985 | Chorus | Network maintenance and upgrades | 20/07/2020 23:00:00 | 21/07/2020 06:00:00 | Outage of up to 30 minutes |
| CHG0046268 | Vocus | Network maintenance and upgrades | 29/07/2020 01:00:00 | 29/07/2020 06:00:00 | Outage of up to 1 hour |
