Current Network Status.
We proactively update this page Monday to Friday, between 0800 and 2000 hours. Outside of these hours, customers should contact technical support for assistance.
Planned Work Notifications.
This list details planned work on our Vocus Network, as well as planned work we're aware of being completed by vendors and carriers upstream of the service we provide to you.
While not all customers will be directly impacted by the changes listed below, some customers may have services connected to a service that is being worked on.
Network Scheduled Work:
| Change ID | Vendor | WHAT | START | END | EXPECTED IMPACT |
|---|---|---|---|---|---|
| CHG0050606 | Vocus | Voice maintenance and upgrades | 03/08/2020 00:00:00 | 03/08/2020 06:30:00 | Outage of up to 10 minutes |
| CHG0052318 | Vocus | Network maintenance and upgrades | 03/08/2020 00:00:00 | 03/08/2020 06:00:00 | No outage expected |
| CHG0050045 | Vocus | Network maintenance and upgrades | 04/08/2020 00:00:00 | 04/08/2020 06:00:00 | Outage of up to 10 minutes |
| CHG0050636 | Vocus | Voice maintenance and upgrades | 04/08/2020 00:00:00 | 04/08/2020 06:30:00 | Outage of up to 10 minutes |
| CHG0051740 | Vocus | Network maintenance and upgrades | 04/08/2020 00:00:00 | 04/08/2020 06:30:00 | Outage of up to 10 minutes |
| CHG0051536 | Vocus | Network maintenance and upgrades | 05/08/2020 00:00:00 | 05/08/2020 06:00:00 | Outage of up to 5 minutes |
| CHG0046265 | Vocus | Network maintenance and upgrades | 05/08/2020 01:00:00 | 05/08/2020 06:00:00 | Outage of up to 15 minutes |
| CHG0052661 | Vocus | Network maintenance and upgrades | 05/08/2020 01:00:00 | 05/08/2020 06:00:00 | Outage of up to 15 minutes |
| CHG0051539 | Vocus | Network maintenance and upgrades | 06/08/2020 00:00:00 | 06/08/2020 06:00:00 | Outage of up to 5 minutes |
| CHG0050077 | Vocus | Network maintenance and upgrades | 06/08/2020 00:00:00 | 06/08/2020 06:00:00 | Outage of up to 15 minutes |
| CHG0052691 | Kordia | Network maintenance and upgrades | 06/08/2020 00:00:00 | 06/08/2020 05:00:00 | Outage of up to 5 hours |
| CHG0050825 | Chorus | Network maintenance and upgrades | 06/08/2020 23:00:00 | 07/08/2020 06:00:00 | Outage of up to 1 hour |
| CHG0050921 | Vocus | Voice maintenance and upgrades | 07/08/2020 00:00:00 | 07/08/2020 06:30:00 | Outage of up to 10 minutes |
| CHG0052178 | Vodafone | Network maintenance and upgrades | 07/08/2020 00:00:00 | 07/08/2020 05:30:00 | Outage of up to 1 hour |
| CHG0052268 | Vector Fibre | Network maintenance and upgrades | 09/08/2020 23:00:00 | 10/08/2020 06:00:00 | Outage of up to 30 minutes |
| CHG0050939 | Vocus | Voice maintenance and upgrades | 10/08/2020 00:00:00 | 10/08/2020 06:30:00 | Outage of up to 10 minutes |
| CHG0052237 | Chorus | Network maintenance and upgrades | 10/08/2020 08:00:00 | 21/08/2020 17:00:00 | Outage of up to 3 minutes |
| CHG0052185 | Chorus | Network maintenance and upgrades | 10/08/2020 23:00:00 | 12/08/2020 06:00:00 | Outage of up to 1 hour 30 minutes |
| CHG0052489 | Vocus | Network maintenance and upgrades | 11/08/2020 00:00:00 | 11/08/2020 06:00:00 | Outage of up to 10 minutes |
| CHG0050094 | Vocus | Network maintenance and upgrades | 11/08/2020 00:00:00 | 11/08/2020 06:00:00 | Outage of up to 10 minutes |
| CHG0052844 | Chorus | Network maintenance and upgrades | 11/08/2020 07:00:00 | 11/08/2020 17:00:00 | Outage of up to 15 minutes |
| CHG0052842 | Chorus | Network maintenance and upgrades | 11/08/2020 23:00:00 | 12/08/2020 06:00:00 | Outage of up to 4 hours |
| CHG0052464 | Vocus | Network maintenance and upgrades | 12/08/2020 00:00:00 | 12/08/2020 06:00:00 | Outage of up to 2 hours |
| CHG0046272 | Vocus | Network maintenance and upgrades | 12/08/2020 01:00:00 | 12/08/2020 06:00:00 | Outage of up to 1 hour |
| CHG0051813 | Tara Communications | Network maintenance and upgrades | 12/08/2020 08:00:00 | 12/08/2020 18:00:00 | Outage of up to 5 minutes |
| CHG0052951 | Chorus | Network maintenance and upgrades | 13/08/2020 22:00:00 | 14/08/2020 06:00:00 | Outage of up to 4 Hours |
| CHG0051288 | Chorus | Network maintenance and upgrades | 13/08/2020 23:00:00 | 14/08/2020 06:00:00 | Outage of up to 1 hour 30 minutes |
| CHG0052848 | Vodafone | Network maintenance and upgrades | 14/08/2020 00:00:00 | 14/08/2020 05:30:00 | Outage of up to 1 hour |
| CHG0052737 | Vector | Network maintenance and upgrades | 16/08/2020 23:00:00 | 17/08/2020 06:00:00 | Outage of up to 30 minutes |
| CHG0052167 | Vocus | Network maintenance and upgrades | 17/08/2020 00:00:00 | 17/08/2020 06:00:00 | Outage of up to 20 minutes |
| CHG0052967 | Chorus | Network maintenance and upgrades | 17/08/2020 00:00:00 | 17/08/2020 05:30:00 | Outage of up to 1 hour |
| CHG0052916 | Tata Communications | Network maintenance and upgrades | 17/08/2020 08:00:00 | 17/08/2020 18:00:00 | Outage of up to 1 hour 30 minutes |
| CHG0052923 | Tata Communications | Network maintenance and upgrades | 18/08/2020 08:00:00 | 18/08/2020 18:00:00 | Outage of up to 1 hour 30 minutes |
| CHG0053031 | Network Tasman | Network maintenance and upgrades | 18/08/2020 17:30:00 | 18/08/2020 19:30:00 | Outage of up to 15 minutes |
| CHG0053036 | Ultrafast Fibre | Network maintenance and upgrades | 18/08/2020 23:00:00 | 19/08/2020 06:00:00 | Outage of up to 3 hours |
| CHG0051537 | Vocus | Network maintenance and upgrades | 19/08/2020 00:00:00 | 19/08/2020 06:00:00 | Outage of up to 10 minutes |
| CHG0052819 | Vocus | Network maintenance and upgrades | 19/08/2020 00:00:00 | 19/08/2020 06:00:00 | Outage of up to 1 hour |
| CHG0052732 | Vector | Network maintenance and upgrades | 19/08/2020 23:00:00 | 20/08/2020 06:00:00 | Outage of up to 40 minutes |
| CHG0051967 | Vocus | Network maintenance and upgrades | 20/08/2020 00:00:00 | 20/08/2020 06:00:00 | Outage of up to 20 minutes |
| CHG0051956 | Vocus | Network maintenance and upgrades | 20/08/2020 00:00:00 | 20/08/2020 06:00:00 | Outage of up to 10 minutes |
| CHG0053045 | Vector | Network maintenance and upgrades | 23/08/2020 23:00:00 | 24/08/2020 06:00:00 | Outage of up to 30 minutes |
| CHG0052617 | Vocus | Voice maintenance and upgrades | 25/08/2020 00:00:00 | 25/08/2020 06:30:00 | Outage of up to 10 minutes |
| CHG0052846 | Chorus | Network maintenance and upgrades | 07/09/2020 08:00:00 | 11/09/2020 16:00:00 | Outage of up to 5 minutes |
