Current Network Status

 

We proactively update this page Monday to Friday, between 0800 and 2000 hours. Outside of these hours, customers should contact technical support for assistance.

 

 

Planned Work Notifications
 

This list details planned work on our Vocus Network, as well as planned work we're aware of being completed by vendors and carriers upstream of the service we provide to you.
 

While not all customers will be directly impacted by the changes listed below, some customers may have services connected to a service that is being worked on.

 

Network Scheduled Work: 

 

Change ID Vendor What Start End Expected Impact
CHG0077877 Vocus Network maintenance and upgrades 29/07/2021 00:00:00 29/07/2021 06:00:00 Outage of up to 15 minutes
CHG0078122 Vocus Network maintenance and upgrades 29/07/2021 00:00:00 29/07/2021 06:00:00 Outage of up to 2 hours
CHG0078173 Vocus Network maintenance and upgrades 29/07/2021 00:00:00 29/07/2021 06:00:00 Outage of up to 30 minutes
CHG0078139 Vocus Network maintenance and upgrades 03/08/2021 00:00:00 03/08/2021 06:00:00 Outage of up to 2 hours
CHG0078097 Vocus Network maintenance and upgrades 03/08/2021 00:00:00 03/08/2021 06:00:00 Risk of outage only
CHG0078988 Vocus Network maintenance and upgrades 03/08/2021 00:00:00 03/08/2021 06:00:00 Outage of up to 15 minutes
CHG0079002 Vocus Network maintenance and upgrades 05/08/2021 00:00:00 05/08/2021 06:00:00 Outage of up to 15 minutes
CHG0079385 Vocus Network maintenance and upgrades 10/08/2021 00:00:00 10/08/2021 06:00:00 Outage of up to 60 minutes
CHG0078490 Vocus Network maintenance and upgrades 11/08/2021 00:00:00 11/08/2021 06:00:00 Outage of up to 20 minutes
CHG0078700 Vocus Firewall maintenance and upgrades for some cloud customers 11/08/2021 00:00:00 11/08/2021 06:00:00 N/A
CHG0078706 Vocus Firewall maintenance and upgrades for some cloud customers 12/08/2021 00:00:00 12/08/2021 06:00:00 N/A
CHG0079457 Vocus FX156 outage to relocate the aerial 144f into the underground Kiwirail CSR duct 16/08/2021 00:00:00 16/08/2021 06:00:00 Outage of up to 6 hours
CHG0079653 Vocus/Downer Circuits relocation from 24F tie cable FP028/038 to FP411/420 to the 48F tie cable. 17/08/2021 00:00:00 17/08/2021 06:00:00 Outage of up to 1 minute per circuit
CHG0079302 Vocus Firewall maintenance and upgrades for some cloud customers 18/08/2021 00:00:00 18/08/2021 06:00:00 Outage of up to 5 minutes

 

 

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