Current Network Status
We proactively update this page Monday to Friday, between 0800 and 2000 hours. Outside of these hours, customers should contact technical support for assistance.
Planned Work Notifications
This list details planned work on our Vocus Network, as well as planned work we're aware of being completed by vendors and carriers upstream of the service we provide to you.
While not all customers will be directly impacted by the changes listed below, some customers may have services connected to a service that is being worked on.
Network Scheduled Work:
| Change ID | Vendor | What | Start | End | Expected Impact |
|---|---|---|---|---|---|
| CHG0077877 | Vocus | Network maintenance and upgrades | 29/07/2021 00:00:00 | 29/07/2021 06:00:00 | Outage of up to 15 minutes |
| CHG0078122 | Vocus | Network maintenance and upgrades | 29/07/2021 00:00:00 | 29/07/2021 06:00:00 | Outage of up to 2 hours |
| CHG0078173 | Vocus | Network maintenance and upgrades | 29/07/2021 00:00:00 | 29/07/2021 06:00:00 | Outage of up to 30 minutes |
| CHG0078139 | Vocus | Network maintenance and upgrades | 03/08/2021 00:00:00 | 03/08/2021 06:00:00 | Outage of up to 2 hours |
| CHG0078097 | Vocus | Network maintenance and upgrades | 03/08/2021 00:00:00 | 03/08/2021 06:00:00 | Risk of outage only |
| CHG0078988 | Vocus | Network maintenance and upgrades | 03/08/2021 00:00:00 | 03/08/2021 06:00:00 | Outage of up to 15 minutes |
| CHG0079002 | Vocus | Network maintenance and upgrades | 05/08/2021 00:00:00 | 05/08/2021 06:00:00 | Outage of up to 15 minutes |
| CHG0079385 | Vocus | Network maintenance and upgrades | 10/08/2021 00:00:00 | 10/08/2021 06:00:00 | Outage of up to 60 minutes |
| CHG0078490 | Vocus | Network maintenance and upgrades | 11/08/2021 00:00:00 | 11/08/2021 06:00:00 | Outage of up to 20 minutes |
| CHG0078700 | Vocus | Firewall maintenance and upgrades for some cloud customers | 11/08/2021 00:00:00 | 11/08/2021 06:00:00 | N/A |
| CHG0078706 | Vocus | Firewall maintenance and upgrades for some cloud customers | 12/08/2021 00:00:00 | 12/08/2021 06:00:00 | N/A |
| CHG0079457 | Vocus | FX156 outage to relocate the aerial 144f into the underground Kiwirail CSR duct | 16/08/2021 00:00:00 | 16/08/2021 06:00:00 | Outage of up to 6 hours |
| CHG0079653 | Vocus/Downer | Circuits relocation from 24F tie cable FP028/038 to FP411/420 to the 48F tie cable. | 17/08/2021 00:00:00 | 17/08/2021 06:00:00 | Outage of up to 1 minute per circuit |
| CHG0079302 | Vocus | Firewall maintenance and upgrades for some cloud customers | 18/08/2021 00:00:00 | 18/08/2021 06:00:00 | Outage of up to 5 minutes |
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