Current Network Status.

 

We proactively update this page Monday to Friday, between 0800 and 2000 hours. Outside of these hours, customers should contact technical support for assistance.

 

05-06-2020
 

 

Data Congestion:
 

Over the past couple of weeks Vocus has experienced unprecedented demand due to Covid 19. We have increased our network capacity extensively to support all our customers and are seeing good results.

We are continuing to monitor  this situation and are working with our upstream carriers to continue to address this ever-changing situation.

Planned Work Notifications.
 

This list details planned work on our Vocus Network, as well as planned work we're aware of being completed by vendors and carriers upstream of the service we provide to you.
 

While not all customers will be directly impacted by the changes listed below, some customers may have services connected to a service that is being worked on.

 

Network Scheduled Work: 

 

Change ID Vendor WHAT START END EXPECTED IMPACT
CHG0046642 Vocus Network maintenance and upgrades 04/06/2020 00:00:00 04/06/2020 06:00:00 Outage of up to 10 minutes

CHG0046981

CHG0046982

Ultrafast Fibre Rescheduled: Network maintenance and upgrades.

04/06/2020 18:00:00

05/06/2020 07:00:00 Outage of up to 12 hours
CHG0046987 Chorus Network maintenance and upgrades 04/06/2020 23:00:00 05/06/2020 06:00:00 Outage of up to 15 minutes
CHG0046638 Vocus Voice maintenance and upgrades 05/06/2020 00:00:00 05/06/2020 06:30:00 Outage of up to 10 minutes
CHG0047541 Vector Fibre Network maintenance and upgrades 07/06/2020 23:00:00 08/06/2020 02:00:00 Outage of up to 3 hours
CHG0047073 Vodafone Network maintenance and upgrades 08/06/2020 01:00:00 08/06/2020 04:00:00 Outage of up to 3 hours
CHG0047076 Chorus Network maintenance and upgrades 08/06/2020 08:00:00 12/06/2020 16:00:00 Outage of up to 10 minutes
CHG0040848 Vocus Network maintenance and upgrades 09/06/2020 00:00:00 09/06/2020 06:00:00 Outage of up to 20 minutes
CHG0046957 Vocus Voice maintenance and upgrades 09/06/2020 00:00:00 09/06/2020 06:30:00 Outage of up to 10 minutes
CHG0047962 Vocus Network maintenance and upgrades 09/06/2020 00:00:00 09/06/2020 06:00:00 Outage of up to 15 minutes
CHG0047061 Chorus Network maintenance and upgrades 09/06/2020 23:00:00 10/06/2020 06:00:00 Outage of up to 15 minutes
CHG0047628 Vocus Equipment rearrangement in Timaru POP 10/06/2020 00:00:00 10/06/2020 06:00:00 N/A
CHG0047877 Ultrafast Fibre Network maintenance and upgrades 10/06/2020 18:00:00 11/06/2020 07:00:00 Outage of up to 12 hours
CHG0047218 Vector Fibre Network maintenance and upgrades 10/06/2020 21:00:00 11/06/2020 06:00:00 Outage of up to 1 hour
CHG0047683 Vocus Network maintenance and upgrades 11/06/2020 00:00:00 11/06/2020 06:00:00 N/A
CHG0046417 Vocus Network maintenance and upgrades 11/06/2020 00:00:00 11/06/2020 06:00:00 N/A
CHG0047887 Vocus AU Network maintenance and upgrades 11/06/2020 00:00:00 11/06/2020 06:00:00 Outage of up to 15 minutes
CHG0046956 Vocus Voice maintenance and upgrades 11/06/2020 00:00:00 11/06/2020 06:30:00 Outage of up to 10 minutes
CHG0046412 Vocus Network maintenance and upgrades 11/06/2020 00:00:00 11/06/2020 06:00:00 Outage of up to 15 minutes
CHG0047437 Chorus Network maintenance and upgrades 11/06/2020 01:00:00 11/06/2020 07:00:00 Outage of up to 10 minutes
CHG0047337 Chorus Network maintenance and upgrades 11/06/2020 08:00:00 12/06/2020 17:00:00 Outage of up to 10 minutes
CHG0047442 Ultrafast Fibre Network maintenance and upgrades 11/06/2020 18:00:00 12/06/2020 08:00:00 Outage of up to 12 hours
CHG0047444 Ultrafast Fibre Network maintenance and upgrades 11/06/2020 18:00:00 12/06/2020 08:00:00 Outage of up to 12 hours
CHG0047289 Vector Fibre Network maintenance and upgrades 11/06/2020 21:00:00 12/06/2020 02:00:00 Outage of up to 1 hour
CHG0047037 Vocus Voice maintenance and upgrades 12/06/2020 00:00:00 12/06/2020 06:30:00 Outage of up to 10 minutes
CHG0047440 Chorus Network maintenance and upgrades 12/06/2020 05:00:00 12/06/2020 08:00:00 Outage of up to 15 minutes
CHG0047206 Unison Fibre Network maintenance and upgrades 16/06/2020 00:00:00 16/06/2020 03:30:00 Outage of up to 1 hour 30 minutes
CHG0047243 Vocus Voice maintenance and upgrades 16/06/2020 00:00:00 16/06/2020 06:30:00 Outage of up to 10 minutes
CHG0047690 Vocus Network maintenance and upgrades 16/06/2020 00:00:00 16/06/2020 06:30:00 Outage of up to 20 minutes
CHG0047871 Chorus Network maintenance and upgrades 16/06/2020 23:00:00 19/06/2020 06:00:00 Outage of up to 5 hours
CHG0046152 Vocus Network maintenance and upgrades 17/06/2020 01:00:00 17/06/2020 06:00:00 Outage of up to 30 minutes
CHG0047645 Vocus Network maintenance and upgrades 18/06/2020 00:00:00 18/06/2020 06:00:00 Outage of up to 20 minutes
CHG0047424 Vocus Voice maintenance and upgrades 18/06/2020 00:00:00 18/06/2020 06:30:00 Outage of up to 10 minutes
CHG0047647 Vocus Network maintenance and upgrades 18/06/2020 00:00:00 18/06/2020 06:00:00 Outage of up to 30 minutes
CHG0047208 Unison Fibre Network maintenance and upgrades 18/06/2020 23:00:00 19/06/2020 02:00:00 Outage of up to 45 minutes
CHG0047224 Unison Fibre Network maintenance and upgrades 19/06/2020 00:00:00 19/06/2020 02:00:00 Outage of up to 45 minutes
CHG0047983 Vodafone Network maintenance and upgrades 19/06/2020 01:00:00 19/06/2020 06:00:00 Outage of up to 15 minutes
CHG0047953 Vocus Voice maintenance and upgrades 22/06/2020 00:00:00 22/06/2020 06:30:00 Outage of up to 10 minutes
CHG0047537 Vocus Network maintenance and upgrades 23/06/2020 00:00:00 23/06/2020 06:00:00 Outage of up to 30 minutes
CHG0046235 Vocus Network maintenance and upgrades 24/06/2020 00:00:00 24/06/2020 06:00:00 Outage of up to 1 hour
CHG0047855 Vocus Network maintenance and upgrades 25/06/2020 00:00:00 25/06/2020 06:00:00 Outage of up to 30 minutes
CHG0046202 Vocus Network maintenance and upgrades 30/06/2020 00:00:00 30/06/2020 06:00:00 Outage of up to 1 hour
CHG0047735 Vocus Network maintenance and upgrades 30/06/2020 00:00:00 30/06/2020 06:00:00 Outage of up to 1 hour
CHG0046153 Vocus Network maintenance and upgrades 01/07/2020 01:00:00 01/07/2020 06:00:00 Outage of up to 30 minutes
CHG0046753 Chorus Network maintenance and upgrades 06/07/2020 23:00:00 07/07/2020 06:00:00 Outage of up to 2 hours
CHG0047515 Unison Fibre Network maintenance and upgrades 07/07/2020 00:00:00 07/07/2020 01:00:00 Outage of up to 15 minutes
CHG0046577 Vocus Network maintenance and upgrades 07/07/2020 00:00:00 07/07/2020 06:00:00 Outage of up to 20 minutes
CHG0046755 Chorus Network maintenance and upgrades 07/07/2020 23:00:00 08/07/2020 06:00:00 Outage of up to 2 hours
CHG0046240 Vocus Network maintenance and upgrades 08/07/2020 01:00:00 08/07/2020 06:00:00 Outage of up to 1 hour
CHG0046754 Chorus Network maintenance and upgrades 08/07/2020 23:00:00 09/07/2020 06:00:00 Outage of up to 2 hours
CHG0046752 Chorus Network maintenance and upgrades 09/07/2020 23:00:00 10/07/2020 06:00:00 Outage of up to 2 hours
CHG0046239 Vocus Network maintenance and upgrades 16/07/2020 01:00:00 16/07/2020 06:00:00 Outage of up to 1 hour
CHG0047985 Chorus Network maintenance and upgrades 20/07/2020 23:00:00 21/07/2020 06:00:00 Outage of up to 30 minutes
CHG0046268 Vocus Network maintenance and upgrades 29/07/2020 01:00:00 29/07/2020 06:00:00 Outage of up to 1 hour