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Flex. The home of On-Demand service management 

Scale and respond rapidly to to changing customer needs with Flex. With its intuitive interface, Flex gives approved team members the ability to manage services in an on-demand way.

Use Flex to take charge of customers services and costs; quickly configure, scale, quote, manage and report on Network-as-a-Service (NaaS), residential broadband, mobile, DDoS Protect and Netstats services.

 

 

Enhanced Self Service Portal

A single interface for ordering, provisioning, and managing your customers needs. Reduce admin overhead and rapidly respond in minutes. 

Transparency and control

Monitor all aspects of service including usage, incident logging, billing, network issues, quotes, order details and user activity logs.  

Automate 

Configure usage alerts, set data caps, allow applications to use APIs and configure required bandwidths to automate network connectivity.  

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Flex /

Key Services

 

NaaS Cloud Connect & Ethernet – the on-ramp to the cloud

Manage bandwidth on-demand, optimise costs with usage based billing, and reduce admin overhead by making changes within minutes.

Broadband

Order, troubleshoot and service manage your customers residential broadband connection(s).

Mobile

Easily manage mobile services, add or change numbers and plans, assign and report on cost centres  - all online, when needed. 

DDoS Protect

Configure host detection rules to respond and mitigate DDoS attacks in real time, view detailed attack source information.

Netstats

Check network status and traffic patterns to understand and troubleshoot network performance issues.