Vocus Voice: Completing the Microsoft Teams experience.
15 January 2020
With the introduction of a voice service fully integrated with Microsoft Teams, telecommunications service provider Vocus is delivering a complete collaboration solution in a single application. Vocus Voice integration with Teams delivers chat, video conferencing, telephony and easy access into other Microsoft 365 and third-party vendor solutions.
That’s according to Peregrine Lobb, Vocus Head of Product, who points out that despite multiple modes of communication used today, there remains a need for inbound and outbound voice calling. “Teams has emerged as a leading collaboration platform which integrates all the modern ways we communicate today. Vocus Voice provides a reliable communications tool within Teams that’s enterprise-ready for low cost.”
Vocus Voice provides Teams users with the ability to seamlessly make calls to all landlines and mobile numbers within New Zealand and Australia, directly from the Teams desktop app or mobile device. Lobb says Vocus Voice, which rests on Vocus SIP Trunking technology, is a low-cost solution easily integrated into Teams to deliver potentially large call savings across the organisation.
Microsoft New Zealand Modern Workplace Business Group Lead, Robert Havranek, added, “We’re pleased to see Vocus integrate its offerings with Teams. This enables users to communicate and collaborate whether they’re using Teams at their desk or on their mobile phone.”
Lobb says Vocus Voice integration with Teams helps transition away from legacy telephony systems. “Despite all the new modes of communication, which spans chat, video, email and more, we all still need good old fashioned inbound and outbound calling. With Vocus Voice in Teams you get that. But you no longer need the legacy equipment.”
For those organisations ‘stepping into the cloud’ with Office 365, Lobb says the value proposition is compelling. “Teams is included with many Office 365 subscriptions, so there is no additional cost for this application. And Vocus Voice often means businesses can reduce the cost of their telephony services, particularly when it means retiring legacy equipment for good.”
For more information on Vocus Voice and to speak to a Vocus representative about getting your organisation collaborating more effectively, visit https://www.vocus.co.nz/vocus-voice
Vocus is New Zealand’s 3rd biggest telco, dedicated to solving the complex connectivity needs of Enterprise, Government and Wholesale organisations. With over 4,200km of fibre throughout New Zealand, Vocus connects people, ideas and places with outcomes customised to their unique requirements. Vocus has the scale and capacity to provide solutions for every kind of New Zealand organisation, yet remain small and agile enough to provide the human touch.
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