Higher data speed was a crucial improvement for Norrie. “With sites all over the country, sometimes in less-accessible spots such as Mount Cook and Franz Josef, things like our new employee induction programmes are really important,” says Norrie. “Previously, sitting through the 20-minute video presentation without disruptions was sometimes impossible.”
Vocus used fibre wherever possible, and copper elsewhere to achieve business-grade VDSL performance. “Now, we can livestream our annual conference direct to all staff,” affirms Norrie. For the future, the system has been designed to upgrade even further once fibre becomes universally available.
IP telephony and SIP trunking were also specified. “Our solution featured a centralised, integrated IP phone system,” says Deneva. “It rationalised everything across the sites, going from over 200 telephone lines spread across multiple, geographically-dispersed PABX systems, to a centralised SIP network with 30 channels.” This was more than a mere technical upgrade. “With a centralised phone network everyone in the organisation is only an extension dial away from everyone else. It means people working at remote sites feel much more connected with head office. Among other things, it’s possible to see at a glance who is online at any moment”.