Current Network Status

 

We proactively update this page Monday to Friday, between 0800 and 2000 hours. Outside of these hours, customers should contact technical support for assistance.

 

All COVID related network restrictions have been removed. Future planned work will proceed as normal utilising the Vocus change management process.

 

Network Maintenance and Fault Restoration:

  • Network Operations Centre are operating in a BAU state and are monitoring all activities closely during this period.
  • Standard network fault escalation process applies through your normal business unit faulting paths.
  • If you have any questions please contact Vocus NZ NOC on 0800 999 997 or send an email to networkfaults@vocusgroup.co.nz

 

 

Planned Work Notifications
 

This list details planned work on our Vocus Network, as well as planned work we're aware of being completed by vendors and carriers upstream of the service we provide to you.
 

While not all customers will be directly impacted by the changes listed below, some customers may have services connected to a service that is being worked on.

 

Network Scheduled Work: 

 

Change ID Vendor What Start End Expected Impact
CHG0087538 Ultrafast Fibre Network maintenance and upgrades 16/11/2021 07:30:00 19/11/2021 16:00:00 Outage of up to 60 minutes
CHG0086679 Vocus Network maintenance and upgrades 18/11/2021 00:00:00 18/11/2021 06:00:00 Outage of up to 6 hours
CHG0086739 Vocus Network maintenance and upgrades 18/11/2021 00:00:00 18/11/2021 06:00:00 Outage of up to 10 minutes
CHG0086626 Chorus Network maintenance and upgrades 18/11/2021 00:01:00 18/11/2021 00:01:00 Outage of up to 30 minutes
CHG0087411 Chorus Network maintenance and upgrades 18/11/2021 01:00:00 18/11/2021 06:00:00 Outage of up to 50 minutes
CHG0087514 Chorus Network maintenance and upgrades 19/11/2021 01:00:00 19/11/2021 06:00:00 Outage of up to 3 hours
CHG0086893 Vocus Network maintenance and upgrades 22/11/2021 00:00:00 22/11/2021 06:00:00 Outage of up to 1 hour
CHG0086742 Vocus Network maintenance and upgrades 23/11/2021 00:00:00 23/11/2021 00:00:00 Outage of up to 10 minutes
CHG0087365 Vocus Network maintenance and upgrades 23/11/2021 00:00:00 23/11/2021 06:00:00 Outage of up to 6 hours
CHG0087299 Vocus Network maintenance and upgrades 23/11/2021 01:00:00 23/11/2021 06:00:00 Outage of up to 2 x 15 minutes
CHG0087505 Vocus Network maintenance and upgrades 24/11/2021 00:00:00 24/11/2021 06:00:00 Outage of up to 20 minutes
CHG0086487 Vocus Network maintenance and upgrades 24/11/2021 00:00:00 24/11/2021 06:00:00 Outage of up to 20 minutes
CHG0086879 Vocus Network maintenance and upgrades 24/11/2021 00:00:00 24/11/2021 06:00:00 Outage of up to 20 minutes
CHG0087789 Chorus Network maintenance and upgrades 24/11/2021 01:00:00 24/11/2021 06:00:00 Outage of up to 3 hours
CHG0087918 Vocus Network maintenance and upgrades 26/11/2021 12:01:00 26/11/2021 15:00:00 Outage of up to 60 minutes
CHG0088815 Chorus Network maintenance and upgrades 29/11/2021 08:00:00 30/11/2021 17:00:00 Outage of up to 10 minutes
CHG0087157 Vocus Network maintenance and upgrades 30/11/2021 00:00:00 30/11/2021 06:00:00 Outage of up to 20 minutes
CHG0087444 Vocus Network maintenance and upgrades 30/11/2021 00:00:00 30/11/2021 06:00:00 Outage of up to 6 hours
CHG0087085 Vocus Network maintenance and upgrades 01/12/2021 00:00:00 01/12/2021 06:00:00 Outage of up to 20 minutes
CHG0087442 Vocus Network maintenance and upgrades 01/12/2021 00:01:00 01/12/2021 06:00:00 Outage of up to 60 minutes
CHG0088195 Southern Cross Network maintenance and upgrades 04/12/2021 05:00:00 04/12/2021 11:00:00 Outage of up to 6 hours
CHG0088727 Chorus Network maintenance and upgrades 06/12/2021 23:00:00 07/12/2021 06:00:00 Outage of up to 3 hours
CHG0088409 Vocus Network maintenance and upgrades 07/12/2021 00:00:01 07/12/2021 06:00:00 Outage of up to 30 minutes
CHG0088374 Vocus Network maintenance and upgrades 07/12/2021 00:00:00 07/12/2021 06:00:00 Outage of up to 6 hours
CHG0088787 Vocus Network maintenance and upgrades 07/12/2021 00:00:00 07/12/2021 06:00:00 Outage of up to 2 hours
CHG0088920 Chorus Network maintenance and upgrades 07/12/2021 23:00:00 08/12/2021 06:00:00 Outage of up to 6 hours
CHG0088835 Chorus Network maintenance and upgrades 08/12/2021 01:00:00 09/12/2021 06:59:00 Outage of up to 10 Minutes
CHG0088578 Vocus Network maintenance and upgrades 18/01/2022 00:00:00 18/01/2022 06:00:00 Outage of up to 30 minutes

 

 

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