AUS 250MB Value Pack
250MB data
50 minutes outgoing call time
50 minutes incoming call time
50 SMS
$20
+GST per month
*T&C apply
AUS 500MB Value Pack
500MB data
100 minutes outgoing call time
100 minutes incoming call time
100 SMS
$40
+GST per month
*T&C apply
AUS 1GB Data Only Pack
1GB data
$40
+GST per month
*T&C apply
ZONE 6 250MB Value Pack
250MB data
50 minutes outgoing call time
50 minutes incoming call time
50 SMS
$30
+GST per month
*T&C apply
ZONE 6 500MB Value Pack
500MB data
100 minutes outgoing call time
100 minutes incoming call time
100 SMS
$50
+GST per month
*T&C apply
ZONE 6 1GB Data Only Pack
1GB data
$50
+GST per month
*T&C apply
ZONE 2 1GB Data Only Pack
1GB data
$50
+GST per month
*T&C apply
When you arrive
When you turn on your mobile it should automatically select a network.
If it doesn't, you'll need to select a network manually. Check your mobile user guide for details.
Making calls and sending TXTs
When you're overseas, you need to add country codes to the beginning of all the numbers you call or TXT, including the country you're in.
So, to call a New Zealand number, you'll replace the 0 at the beginning of all the numbers with +64 (New Zealand's country code). This means 09 929 0407 becomes +64 9 929 0407 and 027 789 654 becomes +64 27 789 654.
Checking voicemail
To call voicemail from overseas, you need to dial +64 9 280 0909 (this number is already saved as a contact on your SIM Card under 'Voicemail').
When you call your voicemail, you'll be asked to enter your mobile number and your 4-digit PIN, so please make sure you know what this is before you leave.
Problems while roaming?
If you are having any problems while you are roaming, please contact our business support team or International Roaming team:
- International Roaming Helpdesk: +64 9 358 4583
- Vocus Mobile Helpdesk: +64 9 929 0407
IF YOU DON'T PURCHASE A ROAMING SUBSCRIPTION, YOU NEED TO KNOW...
- $10 / day, daily roaming rate applies to the first 300MB of data usage in qualifying destinations.
- Each day period calculated from 12:00 AM NZ Time through to 23:59 NZ Time.
- New Zealand rates do not apply when roaming.
- The charges that apply to roaming services are in addition to any other charges which apply to your mobile plan.
- All roaming charges are listed in New Zealand currency and do not attract GST.
- Charges listed for incoming and outgoing calls while roaming are charged per minute (you pay the full minute rate for each minute or part minute).
- Texts are charged per text (160 character limit per text message).
- Data roaming is charged in 10kb increments; when roaming, MMS messages are charged at the standard data roaming rate for the zone you are in
- To retrieve a voicemail while overseas you will be charged the standard per minute rate for an outgoing call in the zone you are in.