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Simply dial 909 or +64 9 280 0909 and you will be guided through the voicemail setup process. 

The coverage you'll experience will depend on whether you're connecting with 4G or 3G. As we run a virtual mobile network (MVNO) through Spark, you can check coverage in your area, or areas you're travelling to, on the Spark website.

Yes, your mobile account is automatically set up to roam. Read all about roaming and our great value roaming packs on our Mobile Roaming web page.

Mobile Internet (HTML) APN:


Picture Messaging (MMS) settings:


MMS Proxy:

MMS Port: 8080


MCC: 530

MNC: 05

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  1. Visit 
  2. Enter your mobile number and password
  3. Click LOGIN.
  1. Visit
  2. Click 'Forgot Password?' to open up the 'Request New Password' screen.
  3. Enter your mobile number and click RESET - this will send you an SMS with a 4 digit code. 
  4. Enter the 4 digit code from the SMS, and choose a new password, then click RESET.
  5. You should then see a confirmation of your password being reset, and a link back to the login screen.
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