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Alert Level 1 Information

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We are currently operating under Alert Level 1 across New Zealand. All of our offices are open and outside visitors are welcome on the premises for meetings or drop-ins. Our staff may be working from home, so scheduling a phone or video call may be the most appropriate method of reaching them. 

We are fully operational while working in both the home and the office, and our team have the resources and the ability to quickly transition between the two. During 2020 we have invested heavily in technologies to ensure staff can stay connected while working from anywhere. We have also made significant investments to ensure our network is up to the task and we are confident that we can keep New Zealand connected. No major outages were recorded during lockdown.

Our Auckland Data Centre’s are in full operation, and we will be performing all work, as-per-usual. 

For anyone visiting any Vocus premises during Alert Level 1, we ask that you follow the below recommendations:

  • Maintain appropriate hand washing and hygiene practices
  • Stay away from the offices if you are feeling unwell
  • Scan in using the Covid tracing app when entering the building

Please do not hesitate to contact us if you have any questions or concerns. We can be contacted by the usual channels.

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