Clique IT

An outsource IT solutions and service company based in Auckland, Clique IT provide network and computer services to small and medium sized businesses in NZ and Australia.

The Challenge

As an IT consultant, Dylan provides independent advice to his customers and needs to have the utmost confidence in the quality of any solution he recommends. He says,”We were looking at a VoIP based solution through another provider for a particular customer. While that solution provided some of the usual benefits associated with VoIP, like economies of scale and cost reduction, we found the call quality too poor to want to proceed with implementation”.

The Solution

According to Dylan, “My customers demand quality. I found that in Vocus’ Connect solution. It’s a fully managed, hosted solution that provides everything a business needs to run their telecommunications for a competitive, per month price. It includes lines, quality Cisco phones (including, voicemail, call forwarding and other call features) and broadband.”

The Result

Connect is perfect for start-up, growing or seasonal businesses. Dylan continues “Vocus get that business needs change – often rapidly. You can add or subtract phones and your monthly fee will be adjusted accordingly. Essentially you only pay for what you need. And there is no upfront investment in expensive hardware. I was so impressed with the solution that I plan to install it in my own business. It is all too easy.”

"Unlike the other solution that used 'best effort VOIP', meaning the internet connection is used for phone calls, this VOIP plumbs your phones directly into the Vocus voice network - meaning consistently high quality audio is guaranteed. 

Dylan Clark, CliqueIT